Terms & Conditions

1. General

These terms and conditions governs your use of this website. Bradlows website is provided as a convenience to you and our customers for informational purposes only. In order to use certain services you may be required to provide your personal information. We reserve the right to make changes to the documents and/or other materials contained on this website from time to time without notice. This right also applies to these terms and conditions. Bradlows will post the revised terms and conditions on the website. You may use the Bradlows website for your own personal non-commercial use and not for republication, distribution, sale or other use. If there is a conflict of meaning between these website terms of use and any other terms, policies or notices, the specific terms, policies or notices will take preference where it applies to your use of the website. The Terms and Conditions constitute the entire agreement between "you" the user of this website and Bradlows. If any term is void, unenforceable, or illegal, the term will be severed and the remainder of the terms will be effective. Unless otherwise specified, the goods and services offered on this site are intended for citizens of the Republic of South African only. The terms will be governed by and interpreted according to the laws of the Republic of South Africa without giving effect to any principles of conflict of law.

 

2. Definitions

In the website terms of use: "terms" mean these website terms of use, any specific terms, the privacy policy and any other terms, policies or notices agreed between you and Bradlows ; "we" or "us" or "Bradlows" means Bradlows whichever one applies; "website" means www.bradlows.co.za; "you" or "user" means any person who visits, accesses or uses the website.

 

3. Website use

As a user, Bradlows grants you a limited, non-transferable revocable license to access and use the website subject to the terms and conditions. Your license does not extend to the website's source code or to the source code of any software or computer program that forms part of the website. You may only use the website for personal use, limited to viewing the website, providing information to the website, downloading product information for your personal review from the website or purchasing goods or services from the website. You may only use the website if in terms of South African law you have the legal capacity to enter into an agreement. You may only link to the website by linking to the home page of the website.

 

4. Restrictions

 

  • Provide any untrue or incorrect information to the website or Bradlows & Morkels;
  • Modify, copy, decompile or reverse engineer the website or use the website to make derivative copies;
  • Lease, sell, assign or in any other way distribute the website or any information obtained from the website without the prior written consent of Bradlows & Morkels;
  • Use malicious search technology, including but not limited to spiders and crawlers;
  • Frame any pages of the website;
  • Deep link to any pages of the website in a way to suggest that you are the owner or license of any intellectual property in the website.
  • Use the interactive sections of the website, for instance forums, clubs, surveys and e-mailing, to post any material which in Bradlows & Morkels's discretion is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, or otherwise violates any laws. Bradlows & Morkels does not have editorial control over the submission of any content to interactive sections of the website. You submit all information, including the publication of pictures and or articles, at your sole risk and responsibility. Bradlows & Morkels is not responsible or liable for damages or other adverse consequences caused by the use of the submissions

 

 

5. Disclaimer and disclosures

This clause is subject to applicable law. You use the website at your own risk. Bradlows publishes information on its website as a convenience to its visitors for information purposes only, except where you may purchase goods or services from the website. Bradlows provides the website "as is" and "as available" and to the extent permissible by law disclaims warranties including but not limited to warranty of title, merchantability, non-infringement, fitness for a particular purpose and that the website are free from defects, uninterrupted and error free. While Bradlows attempts to provide accurate and timely information, Bradlows cannot guarantee this. Bradlows may correct and change the website if required. The Bradlows  goods and services described on the website may not be available in all regions. Although Bradlows has made every effort to display the goods and their colors as accurately as possible, the displayed products and colors of the products will also depend upon your equipment and Bradlows cannot guarantee that your equipment will display an accurate representation of the actual goods or their colors. Where pricing on the website differs from the actual in-store pricing, the applicable price will be the lesser of the two prices, unless the lesser price is made in error and we have taken reasonable steps to rectify the error. Bradlows  will not be liable for any other website provided by any third party. All Accessories shown with products for presentation purposes are not included in the price but are available for sale separately.

 

6. Indemnity

Subject to applicable law, you agree to indemnify, defend, and hold Bradlows & Morkels harmless against any claim, or liability (including attorneys' fees) arising out of your use of the website.

 

7. Copyright and Intellectual Property Rights

All materials published on Bradlows & Morkels website is protected by copyright and owned or controlled by Bradlows & Morkels or the party accredited as the producer of the content, software or other material. Nothing in these terms and conditions of use shall be construed as conferring by implication or otherwise, any license or right under this copyright, patent, trade mark, database right or other intellectual property or proprietary interest of Bradlows & Morkels or any third party. All logos, names and trademarks, which appear on the website are the intellectual property of Bradlows & Morkels or are used by Bradlows & Morkels under license. Bradlows & Morkels will prosecute any violation of intellectual property rights to the fullest extent that the law permits. Reproduction of part or all of the contents in any form is prohibited other than strictly for individual use.

 

8. Confidentiality

If you respond to Bradlows via e-mail, surveys, forums, registration, or any other communication medium with any information, including but not limited to feedback, data, questions, comments or suggestions, but excluding your personal data, the information will not be deemed confidential. Bradlows will not have any obligation to keep such information confidential and will be free to reproduce, use, disclose and distribute the information to others without limitation. Bradlows will also be able to use any ideas, concepts, know-how or techniques contained in the information for any purpose, including but not limited to developing, manufacturing and marketing products, which incorporate or otherwise rely on the information. You consent to the aforesaid use of such information. By submitting information, you agree that Bradlows may publish the information, use it as part of its operations, and incorporate its concepts in Bradlows goods or for any other purposes, which Bradlows considers necessary, without liability. Bradlows will deal with your personal information in terms of the privacy policy.

 

9. Termination

Bradlows may immediately terminate use of and access to the website if you breach the terms. This will be without prejudice to any other remedies and rights that we may have in terms of the law, including but not limited to claims for specific performance and damages.

 

10. Consumer duties

You must ensure that the goods are fit for the purpose for which you want to buy it before you take delivery of the goods. You must ensure before delivery, that the goods listed on the till slip correspond in description, price and quantity with the goods purchased. You must adhere to the user/manufacturer's instructions. You must keep proof of any repairs conducted and proof of purchase on all returned goods.

 

11. Warranties and returns

Subject to these terms, all goods carry an implied warranty in accordance with the Consumer Protection Act 68 of 2008 ("CPA") which gives the consumer the right to return the unsafe and defective goods in terms of section 20 read together with section 56 of the CPA. Our goods also carry a manufacturers' warranty where applicable, which will run concurrently with any warranty in terms of the law. The implied warranty on goods supplied places an obligation on Bradlows to accept the return of unsafe or defective goods within six months of delivery, in the event of the goods not complying with requirements and standards contemplated in section 55 of the CPA. Furthermore, the consumer has a right to return goods to Bradlows if:

 

  • The consumer finds within 10 days that the goods are unsuitable for a particular purpose for which the consumer has expressed intention to use the goods as contemplated in s55(3);
  • The consumer did not have a chance to examine the goods and rejected delivery of the goods for any reasons contemplated in section 19(5); and
  • The consumer has refused delivery of any of those goods, because they were mixed with items that were not ordered, as contemplated in section 19(8).

 

Under no circumstances will we accept returned goods where the consumer has been afforded the opportunity to inspect the goods prior to the purchase and subsequently changed his/her mind about the goods, the goods have been damaged due to the consumer's negligence, the goods have been disassembled, permanently installed, physically altered, used or installed contrary to our or the manufacturer's instructions and/or have been subjected to misuse or abuse.

We sell goods for domestic purposes only and for the purpose for which they were manufactured. Normal wear and tear will also be excluded. If you want to return alleged defective goods in terms of a warranty, we or the manufacturer will assess the goods to determine the reason for the defect in the goods.

We will consider and deal with all other returns in terms of applicable law, the manufacturers' warranty or terms of the extended warranty. All refunds are less any charges permissible in terms of the law. If you are entitled in law to return goods to us for any reason, the law in certain instances allows us to charge you for the use of the goods and to get the goods for restocking.

Due to the nature of the goods and/or copyright restrictions, you cannot return computer and gaming software, speakers, CD's, DVD's and Bluray discs unless it is found that the goods were defective at the time of purchase. As a valued customer, we shall at all times endeavour to provide you with the best customer service and ensure that all your rights in terms of the Consumer Protection Act are protected. As a gesture of our commitment to you we have established a 'change of mind / peace of mind' return policy, which is provided to you over and above the rights you have in terms of the Consumer Protection Act. In terms of this return policy, we may consider replacing goods purchased with us within 14 days from the date of purchase if such goods are returned in their original packaging. Please retain your till slip as proof of purchase.

 

12. Television License

You will be required to produce a valid TV license and ID document when purchasing a TV. First time buyers may purchase a TV license in-store.
In terms of the Broadcasting Act and Television License Regulations, license holders are required to take note of and/or comply with the following: Statutory obligations pertaining to a television license:

  • A television license is valid only at the permanent address reflected on the license.     
  • A person purchasing a television set must be in possession of a valid (paid-up) TV license.  A television set may not be purchased using someone else’s TV license.
  • When taking out a domestic/household television license for the first time, a person is required to provide his/her personal particulars:  surname, initials, ID number (a copy thereof, fixed address and contact details.
  • When renewing a television license, a person is required to present an existing license, a copy thereof, or a renewal notice.
  • A license holder must notify the SABC, in writing, of a change of address within 30 days
  • A television license is not transferable from one license holder to another except between spouses or between unmarried “life partners” in a permanent relationship, on the death of a husband/wife or partner.
  • A single domestic television license is required per household regardless of the number of TV sets, provided that all sets so licensed are used at a license holder’s residential premises only by members of his/her family.
  • A separate domestic television license at the full annual tariff is required for a second or additional residential property (e.g., a holiday home) since a different physical address is involved.
  • “Family members of a television license holder” – defined as all persons who are permanently resident with the license holder; and are dependent on him, and are owed a legal duty of support by the license holder – are covered by a single TV license in his/her name.  A person has to meet all three of these conditions to be covered by a household’s TV license.  In practice, such domestic license covers a license holder and his/her immediate, dependent family members – in the case of a married couple, a husband/wife and his/her dependent, minor children.  Adult (non-dependent) children or more distant relatives – such as adult children, parents/ grandparents, brothers/sisters, uncles/aunts – or boarders or lodgers sharing a family’s home, are not defined as family members. They are separately liable for television sets in their possession and/or used by them.

 

13. Credit

Monthly instalment and total credit price shown include a deposit, interest as shown, basic insurance, initiation fee, service fee and VAT. Delivery charges, comprehensive insurance and extended warranties are excluded . *Credit and 'No Deposit' offers remain subject to credit approval, an affordability assessment as required by the National Credit Act and a debit order where relevant. INTEREST RATE, DEPOSIT, INSTALMENT AND CREDIT PRICE MAY VARY BY CREDIT PROFILE AND TERM LOAN. You may be required to produce proof of an insurance policy or alternatively take up insurance with Bradlows. Minimum Application Requirements: ID Book, latest payslip, monthly expense details and your household content insurance or Credit Life policy documents. These requirements are dependent on your employment status and risk profile. All offers are valid while stocks last and cannot be used in conjunction with other in-store promotions – ask the sales representatives for details. Unless otherwise stated, matching products and complementary accessories are not included in the price shown.  Valid TV license required when purchasing a TV.  All major credit cards accepted. 

Pepkor Trading (Pty) Ltd is an authorised Financial Services Provider (FSP3247) duly authorised to act on behalf of Century Capital (Pty) Ltd t/a Bradlows a registered Credit Provider (NCRCP 74), Abacus Life Ltd and Abacus Insurance Ltd.

 

14. General

The above terms and conditions as well as the products and/or service specific terms and conditions govern the sale of goods and/or the provision of services for purchases made from Bradlows. Any additional terms and conditions are subject to the company policies and procedures (available on request) as well as the law. Any queries may addressed to the Customer Care Line on 0860 110 809, or please ask for the manager. Please visit our website at www.bradlows.co.za. Access to the services, content and downloads available on the Bradlows website may be classified as "electronic transactions" as defined in terms of the Electronic Communications and Transactions Act, Act No. 25 of 2002(ECT Act).

 

15. Image Disclaimer

Where products are displayed with compatible devices, these devices will not be included as part of the sales price unless specifically identified as part of a product bundle. In all other cases images are shown to display products within a lifestyle setting and do not include part of a sales proposal including any said devices or lifestyle additions. 

 

16. Win a Bradlows Home Facebook Competition Rules

  • This competition is promoted by Bradlows a subsidiary of the Pepkor Trading (Proprietary) Limited, an authorised Financial Services (FSP 3247) duly authorised to act on behalf of Century Capital (Pty) Ltd a registered Credit Provider (NCRCP 74 ), Abacus Life Ltd and Abacus Insurance Ltd.
  • This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.
  • Competition Period: The competition runs from 20 September to 12 October 2016, both dates inclusive. No entries will be accepted after midnight on 31 October 2016.
  • Who Can Enter: You are entitled to participate in this competition if you are a natural person who is at least 18 years old.
  • Exclusions: directors, members, employees, agents of, or consultants to the Pepkor Trading Limited and its subsidiaries including the Promoter, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.
  • How to Enter: Participants must nominate a person whom they would like to win the prize by typing this nominee’s name in the comments section of the competition post on the Bradlows Facebook page.
  • Number of Entries per Entrant: A comment will qualify for a single entry. Customers may enter the competition once.
  • Entry Fee: There is no entry fee to participate in the competition.
  • Prize: The prize is a package, to the value of R50,299.95, that consists of:
  • Sienna 5pce BRS
  • Renoir 8pce DRS
  • Magnum 3pce Lounge Suite
  • Sansui 40’ LED
  • Hisense Soundbar

Winner draw:

  • One lucky winner will be chosen on 15 November 2016. The winner will be notified on Facebook.
  • Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the Facebook page (https://www.facebook.com/BradlowsFurniture/), within 4 (four) days after the original draw date. The random entry drawn will be independently audited by an independent accountant, registered auditor, attorney or advocate to establish whether it meets the competition qualifying criteria and if so that entry will be the competition winner (the “winner”), subject to us being able to contact that winner. If the qualifying criteria is not met, further random draws will take place until a randomly selected valid entry meets the eligibility criteria. The winner will be notified by Facebook message by the E-Commerce Operations Manager of the Promoter within 48 hours of the random draw taking place. The Promoter will attempt contact with the potential winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner. The winner will be announced on the promoter’s Facebook page (https://www.facebook.com/BradlowsFurniture/).
  • The winner may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.
  • By participating in this competition, you agree to all the Competition Rules set out above, without exception.
  • The prize is exclusively for the benefit of the winner and is neither transferable nor exchangeable for cash or otherwise. The prize must be collected within 3 (three) weeks after the winner has been announced.
  • The winner will be required to complete a declaration acknowledging receipt of the price and acknowledge further that he/she is not connected to the Promoter or Pepkor Trading as prescribed in terms of clause 5 above.
  • A copy of these Competition Rules is made available at www.bradlows.co.za.  For any further queries, call the Bradlows Customer Care Line on: 0800 11 99 33
  • The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without notice or liability. The Promoter and Pepkor Trading cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants of this competition agree that the Promoter and Pepkor Trading will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.

 

Win your purchase for free competition Rules

  

  1. This competition is promoted by Bradlows a subsidiary of the Pepkor Trading (Proprietary) Limited (“JD Group”), an authorised Financial Services (FSP 3247) duly authorised to act on behalf of Century Capital (Pty) Ltd a registered Credit Provider (NCRCP 74 ), Abacus Life Ltd and Abacus Insurance Ltd.

 

  1. This competition shall be conducted in accordance with the provisions of section 36 read with Regulation 11 of the Consumer Protection Act No. 68 of 2008.

 

  1. Competition Period: The competition runs from 22nd October to 10 November 2016. No entries will be accepted after midnight on 24th December  2016

 

  1. Who Can Enter: You are entitled to participate in this competition if you are a natural person who is at least 18 years old.

 

  1. Exclusion: directors, members, employees, agents of, or consultants to the JD Group Limited and its subsidiaries including the Promoter, their promotional partners and printers, their advertising and promotional agencies, supplier of goods or services in connection with this competition, or if you are any of the aforementioned persons' immediate family, including spouses, life partners, parents, children and siblings, are excluded from being entered into this competition.

 

  1. How to Enter: Go in to any store and purchase at least one of our products on Cash, Credit or Lay-By   

 

  1. Number of Entries Per Entrant: Not limited

 

  1. Entry Fee: There is no entry fee to participate in the competition.

 

  1. Prize: Win your purchase for free. If you purchased on cash you get cash back, if you purchased on Credit your account gets Credited, Lay-By your purchase will be settled.

 

  1. Winner: The winner will be chosen randomly by lucky draw to be held at (Johannesburg Marlboro House, 6 Eastern Service Road Eastgate, Sandton) . Should the competition draw be postponed to another date for any reason whatsoever, the new draw date will be published on the website, within 4 (four) days after the original draw date. If the qualifying criteria are not met further random draws will take place until a randomly selected valid entry meets the eligibility criteria.  The winner will be notified telephonically by the Marketing department of the Promoter within 48 hours of the random draw taking place but in any event by no later than a week after the draw. The Promoter will attempt contact with the potential winner at least 3 times, but if the Promoter is unable to contact the winner within two days after the first attempt, through no fault of the Promoter, the prize will be awarded to the next eligible winner.  The winner will be notified telephonically.

 

  1. The winners may be asked to participate in marketing activities, including by having his/her photograph taken, but he/she will be entitled to decline to do so.

 

  1. By participating in this competition, you agree to all the Competition Rules set out above, without exception.

 

  1. The prizes are exclusively for the benefit of the winner and are neither transferable nor exchangeable for cash or otherwise.  The prizes must be collected within 3 (three) weeks after the winner has been announced.

 

  1. The winners will be required to complete a declaration acknowledging receipt of the price and that he/she is not connected to the Promoter or JD Group as in terms of clause 5 above.

 

  1. A copy of these Competition Rules is made available at www.Bradlows.co.za . For any further queries, call the JD Group Customer Care Line on.0800 11 99 33

 

  1. The Promoter reserves the right to amend, modify, cancel or withdraw any aspect of this competition in its sole discretion at any time without notice or liability.  The Promoter and JD Group cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party.  Participants of this competition agree that the Promoter and JD Group will, subject to prevailing law, have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the prize, or from participation in this competition. The laws of the Republic of South Africa govern this competition. If any provision or part of these Competition Rules is deemed void or otherwise unenforceable in law, then that provision or part shall be deemed excluded and the remainder of these Rules shall remain in force. Any violation of these Competition Rules will result in the immediate disqualification of the transgressing participant from the competition.

5 Year Buy-Back Guarantee

 Terms & condition of the campaign

This is a promotional offer (“Offer”) as defined in the Consumer Protection Act no 68 of 2008 (CPA), as amended from time to time.  This Offer is subject to the participant’s acceptance of the Terms and Conditions (Ts & Cs) set out herein.

 The participant acknowledges that the participant has read and understand these Ts & Cs.  These Ts & Cs will govern the redemption on your Buy-back from any Bradlows store (the “Company”) or any Company to whom the Company has ceded the rights and obligations.

 Promotion:

This promotion is promoted by the Company, a division of the Pepkor Trading (Proprietary) Limited, an authorised Financial Services Provider (FSP 3247) duly authorised to act on behalf of Century Capital (Pty) Ltd a registered Credit Provider (NCRCP 74 ), Abacus Life Ltd and Abacus Insurance Ltd.

  1. Promotion Period:

2.1.          The Promotion will run from 21 November 2016 (00h00) to 24 December 2016 (23h59) (“the Promotion Period”).

2.2.          The Company reserves the right, in its sole discretion and to the extent permitted by law, to amend these Ts & Cs, at any time.

2.3.          The Buy-back is not transferrable nor convertible into cash nor substituted in any manner expect as permitted by law.

  1. How to qualify:

The participant must have:

3.1.          Purchased an elected article as advertised.

3.2.          Applied for credit between the Promotion Period.

3.3.          Purchased an article on credit underwritten by the Century Capital (Pty) Ltd and no other credit provider.

3.4.          These Ts & Cs do not replace the Ts & Cs of the credit agreement.  The credit agreement must be settled within the terms as stipulated on the credit agreement. 

3.5.          The participant shall have 30 (thirty) days’ grace period in which to fully pay up the term loan agreement entered into with the credit provider.

  1. Articles that qualify for the promotion:

4.1.          Elected articles that satisfy all the promotion requirements stipulated herein shall enjoy the benefit of this promotion.

4.2.          This promotion include elected articles only as advertised.

4.3.          The Offer is subject to promotional articles’ availability.

  1. The Offer and redemption:

5.1.          The promotion will afford the participant to sell back to the Company at the purchase price of the qualifying article less VAT, at redemption date.

5.2.          The purchase price shall be the price paid for the article as per the original sales invoice on invoice date.

5.3.          The redemption date shall be 60 (sixty) months from the invoice date regardless of the term of the credit agreement.

5.4.          The participant shall have a 14 (fourteen) days grace period calculated from the redemption date in which to take up the buy-back offer, after which the offer shall expire.  The discount offer will be valid for 30 (thirty) days from date of redemption issued to the participant.

5.5.          The participant’s credit agreement must be fully paid in accordance with the credit agreement and must have made monthly payments over a period of 12 (twelve) months or more.

5.6.          The participant must produce proof of identification, proof of purchase and this Buy-back Certificate on redemption.

5.7.          The buy-back is subject to the purchase of a replacement article of the same value or more, from any Company store.

5.8.          The buy-back shall not be paid in cash but an amount will be discounted to the invoice of the replacement article purchased by way of a credit voucher.  Redemption will be applicable to either a cash transaction, lay-by agreement or a new credit agreement which will be subject to affordability assessment.

5.9.          The redemption is subject to the verification of the identification of the article, which must be without any material alteration(s) or modification(s) to the article that is subject to the buy-back.

5.10.       Article subject to the buy-back will be collected from delivery address specified by the participant.

5.11.       This Offer is open to all South African Residents above the age of 18, who are in possession of a valid identity document or passport.  Employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the Company in respect of this Offer or the spouses, life partners or immediate family members cannot redeem the Buy-back.

5.12.       If the Company has not strictly enforced these Ts & Cs, the participant may not assume Ts & Cs been waived or altered by the Company.  These Ts & Cs will still apply and the Company has right to enforce any of these Ts & Cs.